World AI Appreciation Day Comments 2
Monday, July 20, 2026
On the occasion of World AI Appreciation Day, a number of industry leaders commented to mark the significance of AI in the industry. We had published some of these in our previous post. Following are some more comments - Contd
”What makes Artificial Intelligence valuable is the assistance we receive from it in decision making but not replacement of our decision-making process by AI. If we base our decisions on AI algorithms, the factors that matter most include trusting AI, being able to comprehend AI and having someone to blame for what AI does. Applying AI technologies implies going beyond the current state of affairs and creating technology based on our values, inclusiveness and opportunities for people.
These companies realize the importance of AI as an advisor and not as a tool for solving the problems of indecision. AI, at its best, simply gives those qualities more room to do meaningful work. This AI Appreciation, let’s emphasise the importance of responsible AI use”--Piyush Goel, Founder & CEO Beyond Key
“Every major technology shift gets celebrated before it gets understood. AI is no different. Excitement is easy. Thoughtful adoption is harder, and it matters far more. Intelligence without context is just noise. Speed without accountability creates problems that take years to untangle. The ones that get this right won't necessarily be the companies with the greatest number of models. They will be the companies that ask questions upfront, retain human oversight and develop a system of governance in which people have trust in AI. AI Appreciation Day is a reminder that intelligence alone does not create progress. Can people rely on AI, question it? Use AI to solve problems that genuinely matter? That's the standard worth building toward.”--Praveen Joshi, MD and Founding Member, RSK Business Solutions
“Each decision made in the supply chain impacts not only suppliers but also businesses and consumers. The true power of AI comes from its ability to perceive the signal well enough for someone to think about it instead of simply responding. The future of the supply chain will hinge on responsible AI that clears up decision-making processes. It does not take away the experience of a seasoned professional gathered over years of hands-on practice; it enhances the experience of the seasoned professional. Numbers mean little without honesty behind them so trust in the data matters much as the technology of AI itself. On AI Appreciation Day, the goal isn't speed alone. It's building supply networks people can actually rely on.”--Siva Balakrishnan, Founder & CEO, Vserve
“World AI Appreciation Day is a timely reminder that the true value of artificial intelligence lies not in the technology itself, but in its ability to solve real-world challenges across critical infrastructure sectors. In India's power transmission and distribution ecosystem, where reliability, resilience, and operational continuity are paramount, AI is increasingly becoming a strategic capability rather than an emerging trend.
As utilities accelerate investments in smart grids, digital substations, and modernized infrastructure, they are managing more distributed and interconnected environments than ever before. This calls for systems that can do more than simply record or report incidents after they occur.
AI is helping drive this shift from reactive operations to predictive intelligence. AI-powered video analytics, anomaly detection, edge computing, and intelligent monitoring are enabling utilities to identify potential security threats, equipment failures, and operational disruptions before they escalate into larger incidents. The result is improved situational awareness, faster response times, and more resilient infrastructure.
At Delcom Telesystems, we view AI as an enabler that strengthens the convergence of surveillance, networking, cybersecurity, and operational technologies into a unified infrastructure ecosystem. The organizations that embrace AI-driven intelligence today will be better positioned to build the secure, resilient, and future-ready power networks that India's growth ambitions demand.”--Ravindra Singh, Managing Director, Delcom Telesystems
“For us, AI Appreciation Day is about how much closer AI has brought us to our dealers and customers, not just our systems. It is also a reminder that the greatest value of AI lies in deploying it responsibly to build trust, improve experiences, and empower people.
At Hindware, our starting point has been customer and channel experience. An AI-powered email bot now reads and triages every inbound complaint around the clock, and we're piloting a voice bot for conversational complaint registration. On the finance side, AI-driven dealer receivables tracking sends real-time invoice alerts and cash-discount nudges over email and WhatsApp, directly improving our working capital position. Across our people processes, AI, from an HR engagement assistant to AI-assisted resume screening, is helping us scale service without scaling headcount at the same pace.
Looking ahead, the next phase is about turning today's alerts and dashboards into action: AI agents that don't just flag a dealer receivable risk but initiate the follow-up, and sales intelligence tools that make every dealer touchpoint smarter. For a consumer-facing business like ours, the next two to three years will be less about adopting AI and more about making it invisible, just part of how every dealer, customer, and field team interaction quietly gets faster, more responsive, and more intuitive."--Anjaiah Surgi, CTO, Hindware (Somany Impresa Group).
“AI Appreciation Day is a reminder that the rapid advancement of artificial intelligence is fundamentally transforming the digital infrastructure landscape. As AI models become larger and more sophisticated, the demand for high-performance, low-latency, and energy-efficient AI data centres is growing at an unprecedented pace. These facilities are becoming the backbone of the AI economy, enabling the compute, storage, and connectivity required to power next-generation applications and services.
At STL, we are helping enable this transformation by building the optical connectivity and digital infrastructure solutions that support the evolving needs of AI-driven data centres. From high-capacity fibre networks and data centre cabling to advanced connectivity solutions, our focus is on ensuring seamless data movement, scalability, and operational efficiency across increasingly complex AI environments.
As organisations accelerate their AI ambitions, success will depend not only on the intelligence of the models but also on the strength of the infrastructure that supports them. The future of AI will be built on resilient, scalable, and sustainable networks, and we are committed to enabling that foundation for enterprises and economies worldwide.”--Dr Badri Gomatam, Group Chief Technology Officer, STL
Theses comments show that industry leaders today recognise the signficance of AI and have thought about how it can lead to business success.
