Wipro Expands ServiceNow Partnership to Embed Agentic AI Workflows
Thursday, May 28, 2026
Wipro has announced its expanded partnership with ServiceNow to implement and scale the impact of agentic AI workflows across core enterprise functions such as IT, HR, procurement, and cybersecurity.
Under this expanded partnership, Wipro will integrate Wipro Intelligence, its unified suite of AI-powered platforms, solutions and transformative offerings, with the ServiceNow AI Platform enabling organizations to streamline the initiation, orchestration, and execution of work across enterprise systems. By reducing manual coordination and improving visibility into how work progresses across core functions, enterprises can accelerate turnaround times while strengthening accountability and operational governance. Contd
“AI isn’t new to enterprises, but connected, governed and outcome-driven AI is,” said Amit Zavery, President, Chief Operating Officer and Chief Product Officer, ServiceNow. “That’s what this partnership makes real. When agentic AI runs inside secure workflows, ideas start delivering real results and the agentic enterprise becomes possible.”
Malay Joshi, CEO, Wipro’s Americas 1 Strategic Market Unit said, “For most enterprises, the real challenge with AI is not ambition, but execution at scale. Our expanded partnership with ServiceNow is designed to bridge that gap through a consulting‑led, AI‑powered approach that translates business priorities into industry‑aligned AI solutions. Together with Wipro Intelligence™, we are helping clients streamline operations, drive measurable outcomes, and scale AI adoption with the right governance and controls in place.”
By combining ServiceNow and Wipro’s AI capabilities, this partnership will enable enterprises to implement agentic AI at scale, as well as deliver policy-aligned actions that enhance employee experience, operational agility, and measurable business value.
